baje 999 Responsible Gaming
Sports and casino entertainment is enjoyable only when kept under control. baje 999 believes that every user has the right to set their own limits and should have the means to stick to them.
Our Commitment
baje 999 operates as an entertainment platform where you can enjoy betting and casino games. However, we firmly believe that this entertainment should never have a negative impact on anyone's daily life, family, or financial situation.
To ensure a safe experience for every user, we have a number of tools and measures in place. On this page you can learn how to set deposit limits, self-exclude, and seek support when needed.
Under our Terms and Conditions, users must be 21 years of age or older to open an account and take part in any activity on the platform. No account is activated without age verification.
To learn more about us and how we prioritise user safety, visit our About Us page.
Keep in Mind
- Betting is for entertainment, not a source of income
- Only bet money you can afford to lose
- Do not chase losses with more bets
- Time with family and friends comes first
Control Tools
baje 999 provides several practical tools to help you stay in control of your gaming. Using these tools, you can decide for yourself how much time and money you spend.
Deposit Limits
Set your own limit on how much you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately.
Self-Exclusion
You can request to close your account for a set period or permanently. During self-exclusion, accessing the account will not be possible.
Session Time Limit
Set a time limit for how long you play in one sitting. When the time is up, the system will automatically alert you.
Loss Limit
Set up your session to end automatically after losing a certain amount, so that losses stay under control.
Request Support
Contact our support team at any time via 24/7 live chat. Support is available in both Bengali and English.
Reality Check
At regular intervals, a pop-up will remind you how long you have been playing and how much you have deposited.
To activate these tools or to find out more, contact our support team via 24/7 live chat. Read our FAQ — it explains in detail how the control tools work.
Warning Signs
Certain signs indicate that gaming habits may be becoming problematic. If any of the following apply to you or someone close to you, it is worth seeking support.
- Feeling the urge to bet more in order to recover lost money
- Hiding the extent of your betting from family and friends
- Wanting to stop but repeatedly coming back
- Diverting money from everyday essential expenses to fund betting
- Neglecting work, studies, or social responsibilities to spend time gaming
- Feeling restless, angry, or anxious when unable to play
- Going into debt or facing financial difficulty because of gaming
- Experiencing sleep problems or mental fatigue
Ask Yourself
Ask yourself the questions below to review your own gaming habits. Honest answers will help you understand whether you need support.
If the answer to any of the above questions is "yes", use our control tools to keep yourself within limits, or seek support. Talk to your family if needed.
Where to Get Help
You do not have to carry this alone. Help is available through baje 999 support, family assistance, and professional counselling.
baje 999 Support
Our 24/7 live chat service can help you directly with setting account limits, self-exclusion, and any concerns you may have. Support is available in both Bengali and English. Help is also available by email.
Family and Close Ones
Opening up to family is often the greatest help of all. Talking to a parent, sibling, or close friend can ease mental stress and make it easier to stay in control.
Professional Counselling
A mental health professional or counsellor can provide effective support for overcoming gambling addiction. Mental health services are available at local public and private hospitals — seeking this help is a normal and respected step.
To contact baje 999 support by email, our address is: [email protected] — or use live chat directly.
Protection of Minors
baje 999 strictly prohibits account registration and use by anyone under the age of 21. Age is verified at registration and further documentation may be requested in cases of doubt.
If there is anyone under 18 or 21 in your household, protect your device with a password and keep your account details out of their reach. Enable parental controls on your computer or smartphone.
If you suspect that a minor is using the platform, notify us immediately via 24/7 live chat or email. We will act promptly.
The minimum age to participate in betting and casino games is 21. This is mandatory.