Legal Document

baje 999 Privacy Policy

Your personal information matters to us. This policy explains in detail how your information is collected, what it is used for, and how it is kept safe.

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Last Updated: January 2025

This privacy policy applies to all users of the baje 999 platform. By using the site, you are considered to have accepted the terms of this policy. This policy applies together with our Terms and Conditions.

1

Introduction and Scope

baje 999 is an online gaming and betting platform that provides services to users in Bangladesh. We place the highest importance on our users' privacy and always maintain transparency in how their personal information is stored and used.

This privacy policy will tell you what information baje 999 collects, why that information is needed, how long it is kept, and how you can maintain control over your own information. This policy applies to both registered and unregistered users of the baje999.cam website.

Persons under the age of 18 are not permitted to open an account or use services on this platform. All casino and betting activities on baje 999 are restricted to users aged 21 and above. If we become aware of any information belonging to a minor, it will be deleted immediately.

2

Information We Collect

We collect information necessary to provide our services. This information can broadly be divided into three categories:

2.1 Information Provided Directly

When you create an account on baje 999, make a deposit, or contact our support team, you provide the following information yourself:

  • Full name and date of birth
  • Mobile number and email address
  • National ID number (for identity verification)
  • Bank account or mobile banking number (bKash, Nagad, Rocket)
  • Username and password
  • Financial transaction details

2.2 Automatically Collected Information

When you use our website or app, some information is collected automatically:

  • IP address and device information
  • Browser type and version
  • Time spent on the site and details of pages visited
  • Login time and date
  • Gaming activity history and betting records

2.3 Cookies and Tracking Information

The baje 999 website uses cookies. Cookies are small data files stored in your browser. They are used to remember your login status, improve site functionality, and personalise your experience. You can manage cookies from your browser settings, but disabling cookies may limit some features of the site.

3

Purpose of Using Information

baje 999 uses collected information only for the purposes listed below. User information is never used for any unethical or unauthorised purpose.

  1. Account Management: To create, verify, and secure your account.
  2. Financial Transactions: To process deposits and withdrawals and to prevent fraud.
  3. Customer Support: To resolve your issues and provide 24/7 live chat assistance.
  4. Service Improvement: To improve site functionality and user experience.
  5. Promotional Communications: To inform you of bonus offers and updates (you can opt out at any time).
  6. Legal Obligations: To comply with applicable laws and regulations.
  7. Responsible Gaming: To identify unusual playing patterns and provide support in line with responsible gaming guidelines.
4

Sharing and Disclosure of Information

baje 999 does not sell your personal information to third parties. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted third-party organisations for payment processing (bKash, Nagad, Rocket, bank transfer), technical support, and security verification. These partners are required to comply with our privacy policy.

4.2 Legal Requirements

Information may be disclosed in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation. In such cases, we provide only the minimum amount of information required.

4.3 Fraud and Misuse Prevention

Relevant information may be shared with the appropriate authorities to detect and prevent fraudulent activity, money laundering, or misuse of the platform.

5

How We Protect Your Information

baje 999 uses industry-standard technology and processes to ensure the security of your information:

5.1 Technical Safeguards

  • SSL (Secure Socket Layer) encryption: All data exchanged between your browser and our servers is encrypted.
  • Data encryption: Stored sensitive information (passwords, payment details) is kept in an encrypted state.
  • Firewall and intrusion detection system: Unauthorised access is prevented.
  • Regular security audits: System vulnerabilities are identified and addressed.

5.2 Administrative Safeguards

  • Only authorised staff have access to user information.
  • Staff receive regular training on data protection.
  • In the event of any security breach, immediate action is taken and affected users are notified.
6

Data Retention Period

baje 999 does not retain your information for longer than necessary. Retention periods are determined according to the policy described below:

  • Account Information: For as long as the account is active and, after closure, for the period required by law.
  • Financial Records: For the period required by financial regulations.
  • Transaction History: For a defined period to facilitate dispute resolution.
  • Marketing Preferences: Takes effect immediately upon opt-out.

After the minimum legally required period following account closure, any remaining personal information is securely deleted.

7

User Rights

As a baje 999 user, you have the following rights over your own information:

7.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide that information within a specified timeframe.

7.2 Right to Correct Information

If any of your information is incorrect or has changed, you can request a correction through our support team.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information must be retained for a defined period due to legal obligations.

7.4 Right to Opt Out of Promotional Communications

You can stop receiving marketing messages at any time. To do so, contact us via live chat or email. Please note that even if you opt out of promotional communications, important account-related messages will continue to be sent.

8

Third-Party Links and Services

The baje 999 website may contain references to third-party services, such as payment gateways. These services have their own privacy policies and are outside our control. We are not responsible for the data collection practices of any third party.

Game providers such as Pragmatic Play, PG Soft, JILI, Evolution, and others also follow their own data policies. Any information collected during gameplay may go directly to the provider's servers.

9

International Data Transfers

Our servers and technical infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that it is handled in accordance with the applicable data protection standards of that country or region. Necessary contractual safeguards are in place for any international data transfer.

10

Changes to This Policy

baje 999 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will post a notice on the website and notify registered users by email. Continued use of the site after changes are made will be considered acceptance of the updated policy.

The date of the most recent revision of this policy is shown at the top of the page. For important changes, at least 30 days' notice will be given. For more details, see our FAQ section.

11

Protection of Children and Minors

baje 999 gives the highest priority to the protection of minors. No one under the age of 18 may register on this platform, and all casino and betting activities are restricted to users aged 21 and above. If any minor's information is found in our database, it will be verified and deleted immediately, and the associated account will be closed.

If a parent or guardian believes their child has opened an account on this platform, please contact our support team immediately.

12

Contact and Complaints

If you have any questions, concerns, or requests to access information regarding this privacy policy, please contact us through the following:

Live Chat 24/7 direct support — in Bengali and English
Response Time Email queries are usually answered within 24 hours

To learn more about us, visit our About Us page. We are committed to protecting your privacy and are always ready to resolve any concerns promptly.